Cracked Windshield; Replacement by Fuyao

I’ve had plenty of rocks bounce off my windshield without apparent damage over the past several months. Two days ago, I had something hit my windshield that was barely perceivable. About ten minutes later, I heard a strange noise that turned out to be the glass cracking. The crack was about six inches long at 8am and had spread to the center of the glass by lunchtime. It looked like it was going to turn back upward and make a “U” shape that touched the edge of the glass at two points. By 7pm, it had turned downward and was headed toward the driver’s line of sight. As the crack spread, I did some quick research at VWVortex regarding replacement options and asked members of a local Facebook group who they trusted with the work. From there, a plan for replacement quickly came together.

I chose a local Auto Glass Now (AGN) shop to install my new windshield. The installers are a father-son team with nearly 45 years of combined experience who came highly recommended. I had a preference for a VW OEM windshield. However, my insurance company wanted me to pay the $185 difference in price between the OEM and OEE windshields even though the car is only seven months old. AGN has a lifetime warranty that covers glass clarity (manufacturer’s defects), leaks, and wind noise (workmanship). With my three greatest concerns addressed, I decided to settle on the aftermarket windshield to save money. The windshield is by Fuyao (FY), which is a supplier of OEM VW/Audi glass with a good reputation for quality.

I arrived at AGN as they opened and was on my way in about 90 minutes. They let me watch and photograph their process. The glass fits so tightly within the window frame that they couldn’t use their usual tools for freeing the sealant without scratching the paint around the window frame. Instead, they used an interesting “floss” method which uses a ratcheting spool that’s attached to the glass via suction cups. See the photos here and below for details. Removing the glass was a lengthy ordeal because of the need to use this slower, but cleaner, method of removal. Once the glass was removed, they cleaned up the mounting surfaces to prepare the frame for new glass. I couldn’t help but be amused by the fact that removal took about 45 minutes and installing the new glass took about 45 seconds after the adhesive bead had been laid.

A few things I noted during their work: 1) I know some VW enthusiasts like to replace their rear-view mirror with an aftermarket unit. I’ve read complaints about the glass cracking during removal. The mirror comes off easily after simply rotating the mount 90-degrees. See an image below for a look at the “key” mount. 2) Fuyao has manufacturing plants in America. However, my glass was still labeled as “Made in China.” I guess the demand for Mk7 glass is still too low to make the parts in America. 3) How many times have you seen a car chase on TV or a movie that ultimately resulted in a shot-up windshield being kicked out by the passenger? Watching the AGN team work today solidified my belief that the glass is IN THERE and not going anywhere. No one is kicking it out; The Terminator is probably the only exception. That was totally real!  😉

The new windshield looks great, with the only difference being the lack of a VW/Audi logo in the lower passenger side. The quick pitting of the original windshield surprised me; so it’s nice to have a windshield that’s free of wear. Time will tell how long it lasts. Wind noise seems no different than before. I’ll be happy if there are no leaks during the next rain. I can’t imagine why there would be a leak because I know AGN’s adhesive bead is thicker than VW’s. Speaking of rain, I also replaced the windshield wipers to make sure that only pristine blades made initial contact with the new glass. All that remains is to receive new black fastening tape for my black EZ Pass transponder and the car will be back to normal. Let’s see if I can make it another 20,000 miles before cracking the glass again.  😉

♫ I Can See Clearly Now…


About Scott

I grew up near Houston, TX and served in the U. S. Coast Guard for over 30 years. I have an electronics background and continue to work in the electronics engineering field. I taught myself the basics about automotive systems as well as how to perform some of my own maintenance (cars and bicycles). I became involved with Amateur Radio and computers in 1995. The explosion of technology has made my job and several of my hobbies quite interesting. My hobbies include Volkswagens, bicycling, photography, electronics, amateur radio, web management, and reptiles. Visit my websites to learn more.
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11 Responses to Cracked Windshield; Replacement by Fuyao

  1. Jay Gee says:

    I had a Fuyao windscreen installed on my 2009 Toyota Pickup on March 24th and was hit by a rock (and not hard) two months later. It left a huge BB type ding in the driver’s field of view. I paid $329 for this piece of garbage windshield and did so to avoid my insurance company and the potential premium increase in making a claim. Now I just want this piece of garbage from China out of my vehicle. A Toyota OEM windshield is $702 and Safelite wants $1032 to put that in. I will pay the 1032 out of my own pocket because Safeco (my insurance company) won’t pay for OEM glass. I am dropping Safeco as soon as I retire in 8 months. Angry as hell about this but believe the OEM glass is the best solution in the long term.


    • Scott says:

      Sorry to hear about your misfortune, Jay. Perhaps the stone was “just right” with its shape? I’ve had some pretty hard impacts to my Fuyao windshield without chipping, but some chips, too. I guess results vary.

      I’ve read Safelite glass has its share of problems, either from quality or installation issues. As for Fuyao, they make a lot of OEM glass, much of it right here in the US. Sometimes they win the bid to put an OEM brand stamp on their glass; sometimes they have to stamp it with “Fuyao” or “FY.”

      Regardless, all of the major glassmakers either are making glass for the automakers., have the design specs and competed for a contract, or have the design specs and build to them. OEM glass is not made by the automaker. Thanks for visiting! -Scott


  2. keemosabi777 says:

    My Fuyao replacement on our Toyota Highlander cracked while killing mosquitos against it from the inside. Unbelievably cheap and fragile safety glass.

    Liked by 1 person

    • Scott says:

      Next time, try a paper towel instead of a hammer! 😉 Just kidding. Remarkable difference between your glass and mine. Thanks for visiting! -Scott


  3. Michael Gill says:

    How is it holding up one year later?


    • Scott says:

      Everything is still great. The glass has taken a couple of good hits that required chip repair, but no cracks. Some smaller hits left no trace. Thanks for writing! -Scott


      • Michael Gill says:

        Good to hear. I’m hesitant to obwith aftermarket glass and have heard mixed things about Fuyao. Can you identify any differences in your experience between the Fuyao and the original OEM?


      • Scott says:

        I think the Fuyao is more clear. I recall being a tad disappointed with my glass when the car was brand new. I cannot call it “pitting” or waviness. There was just something that wasn’t quite right. I lived with it and adjusted. When the Fuyao was installed, I was immediately impressed by the clarity. To me, it was the way the original glass should have looked. If this glass ever breaks, I hope the next one is Fuyao, too.


  4. Mark says:

    Just had a Fuyao installed in my 2016 Tundra by safelite. Installer did an excellent job. The windshield is junk. As soon as I was heading toward the sun there are thousands of imperfections and reflections (going upward from bottom left to upper right on the driver side along with tiny little dot reflections all over the place. It was also noticeably narrower left to right as the moldings on the side now are pretty much lying flat vs. the stock U shape pressed in fit from the factory. I’m going to pay to have this removed and a PGW Toyota put back in. There’s no way this thing is going to last and the imperfections/reflections are going to drive me nuts.


    • Scott says:

      Wow! I’ve noticed that everyone who’s posted about Fuyao quality problems on this VW site has had the glass installed on a Toyota. Strange coincidence. Hopefully, Safelite has a 100% satisfaction guarantee and you are able to get another windshield installed. Good Luck and thanks for visiting! -Scott


    • sharon hieb says:

      I had front side window replace twice in a month. Stared with a hair line crack about $340 a yack They order another FUYAO. Not happy


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